Thank you for sending the replacement part so quick! Communication was easy and you guys were able to help me out so fast! It is much appreciated!
I purchased a phone mount for my nee Jeep. During the installation, I dropped the wingnut for the coupler under the center console. I was unable to retrieve it so I contacted Bullet Point service and they had a replacement coupler set in the mail the next day!
Customer service responded quickly and fixed issue without question
Thank you for sending me the parts you did as per my video with the problem I'm having. After replacing the clamps, it still did not fix my problem. It almost seems as the ridges on the ball where the arm clamps mount to are smooth. I have tighten it so much that I even started to damage the ball mount. That being said the arm still moves no matter how tight I have the screw and arm clamp. Since I have the mount with two arms, my other one is holding up perfectly.
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