Warranty

Industry-Leading Limited Lifetime Warranty

Your satisfaction is our #1 priority. We're so confident in our products that we offer an Industry-Leading Limited Lifetime Warranty to the original purchaser for as long as you own the product. The warranty is valid for orders delivered to US addresses and does not apply to international orders.

Warranty Claims

Bulletpoint Mounting Solutions will repair or replace your product (at our discretion) if we determine your product failed under normal use.

The customer is responsible for all shipping charges including the return of the warranty item as well as shipping the replacement.

If the defect isn’t clearly visible, we will request the part is returned to us for inspection. If any of the information listed above is not included with your claim, it will not be accepted or processed.

Instructions regarding your warranty claim will be emailed upon approval of your claim.

NOTE - warranties apply to purchases made from authorized resellers including our Amazon.com store and BulletpointMountingSolutions.com. Refurbished goods purchased at discounted prices from Amazon Warehouse Deals are not covered by our limited lifetime warranty.

Warranty items are subject to the availability of replacement parts or parts necessary to complete a repair. If the defective part has been discontinued or is no longer available, we will suggest a substitute or alternative part. If no substitute part is available, the discontinued part is no longer covered under warranty.

Submit a Warranty Claim

To submit a warranty claim, please do so using the form found on this page: Submit a Warranty Claim

Warranty Exclusions

Please note that a limited number of wear items are excluded from our Limited Lifetime Warranty including, but not limited to:

  • Rubber/foam replacement grips on device holders
  • Rubber backing on AMPS balls and bases
  • Magnetic mount surface pads
  • Worn adhesive tape on bases
  • Lost parts
  • Steel magnetic holder plates
  • Cosmetic blemishes/fading that may develop over time, but do not impact performance
  • Plastic or ABS Parts (3 Year Warranty)

Please contact support@bulletpointmountingsolutions.com if you are unsure if an item is covered. Warranty items are subject to replacement availability.

Refunds & Returns

Looking for our Refunds & Returns policy? Bulletpoint Mounting Solutions Refunds & Returns