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In order for our wireless phone charger to work properly, the power supply must be Quick Charge-enabled.
What does this mean?
The port or adaptor that the charging cable is plugged into must be QC2.0 or QC3.0 enabled (QC = Quick Charge).
It is important to note that some built-in USB ports found in some vehicles (even modern ones) do not supply enough power. You should verify if your vehicle is compatible prior to ordering.
If you are experiencing any issues, make sure you are using the included charging cable along with a QC2.0 or QC3.0-equipped cigarette adaptor.
Still have questions? Be sure to consult our FAQs page and look for the MagSafe section for additional information.
Our Wireless Charger with Motorized Cradle can accommodate phones up to 3.4" wide and up to 0.5" thick.
If your phone exceeds any of these dimensions, the cradle arms will not be able to open wide enough to grip your phone.
The MagSafe-Compatible Wireless Charger comes with an integrated 20mm ball which allows for a seamless connection with any of our standard mounting arms.