The placement of the metal ring is very important. If not properly located, it could interfere with the charging capabilities of the phone.
In addition, the metal ring may not adhere to all cases. For example many silicone cases have non-stick properties that may not work with the metal ring.
We recommend waiting at least 30 minutes to allow ample time for the double sided tape to properly adhere to the mounting surface. If not, the metal ring may loosen while attempting to separate the phone from the MagSafe-compatible phone holder.
If you have an iPhone 12 or newer with MagSafe, you can use the integrated magnet in the phone to secure it to our MagSafe-compatible phone holder. This method is sufficient for normal daily driving on the streets.
If you take your vehicle off-road or drive over rough terrain often, we recommend applying the included metal ring for even more holding power since it is stronger than the integrated MagSafe magnet.
If you have an iPhone 11 or older or an Android device, they do not come equipped with MagSafe.
You will need to secure the included magnetic ring to the back of your phone or case. It is held in place with double sided tape.
Simply peel off the tape backing and press the ring to the mounting surface of your phone or case. We recommend waiting at least 30 minutes to allow the double sided tape to properly adhere.
The MagSafe-Compatible Phone Holder comes with an integrated 20mm ball which allows for a seamless connection with any of our standard mounting arms.